currency, delivery and returns

Currency

All orders are charged in £ sterling at the checkout and items are priced in £ sterling.

You can choose to see the prices in US Dollars, Euros, Canadian Dollars< Japanese Yen and Australian Dollars, up until the time of payment.

Select the currency button by the cart subtotal on the right hand bar and click on the appropriate flag.


Minimum order

Please note that the current minimum order value a little, it is now £10 including UK VAT 


Postage & Delivery

Postage is charged by weight. When you go to the checkout, please select the appropriate Delivery Method from the drop down box. You also need to select the delivery country from Country drop down Box so VAT can be calculated correctly.

Please make sure these are selected correctly, failure to do this will delay your order. 

Where a postal method is weight limited and your order is over this weight, the postal cost will show as £100 on the screen.

If this happens Please select a different postal method or if no valid options are available please contact us and we will find a delivery price for you. 

Postal insurance is at the carrier's standard rate. If you require a higher rate of compensation, please get in touch before you order.

Postal options for the UK are:

Pick up from us : Select Local Pick up. Please get in touch with us to arrange a pick up time.

Pick up from xxxx Show : Select the pick up option for upcoming shows.

My Hermes / Royal Mail 1st class up to 10KG : Orders will be send by the most appropriate method.

Royal Mail 1st class recorded delivery up to 2KG : Deliveries must be signed for but are not tracked.

UK Special delivery up to 5KG : Tracked, signed for and insured up to £500. Appropriate for high value orders.

UK Courier Delivery up to 15kg : Recommended for heavy items such as compressors and airbrushing sets,. Delivery is normally next day for orders received before 10am.

Postal option for European delivery:

Europe Airmail up to 2KG : This is for orders up to 2KG in weight. For large orders please contact us and we will quote for delivery. Please note that products containing solvents cannot be exported. If you require any advice please get in touch before you order.  Where the postal method is weight limited and your order is over this weight, the postal cost will show as £100 on the screen. If this happens Please select a different postal method or if no valid options are available please contact us and we will find a delivery price for you. 

Postal Option for Rest of the World:

World Airmail up to 2KG : This is for orders up to 2KG in weight. For large orders please contact us and we will quote for delivery. Please note that products containing solvents cannot be exported. If you require any advice please set in touch before you order. Where a postal method is weight limited and your order is over this weight, the postal cost will show as £100 on the screen. If this happens Please select a different postal method or if no valid options are available please contact us and we will find a delivery price for you. 


Please note we do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

modellingtools.co.uk will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and 
modellingtools.co.uk shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Customs Declaration

Where a customs declaration is needed, the full invoice total will be declared.


Postage

You will only pay one delivery charge per order, which will be determined by the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.


Force Majeure

modellingtools.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.


Returns

If you need to return a product purchased from modellingtools.co.uk then you have 14 working days to do so. The returned goods must be in a resaleable state and any goods or accessories that accompany the returned product must also come back to us. 

The goods must also be returned with their original box, packing and accessories.

Any refund which is due to a fault or other defect will include a refund of the applicable delivery charge.

Please post returns to the following address:


modellingtools.co.uk

Uncle Jacks
Lavendon Road
Olney
Bucks
MK46 4HH
UK


This returns policy does not affect your legal rights.


Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by emailing us on info@modellingtools.co.uk , or by phoning us on +44 (0)1234 711 980.

All orders will normally be processed and sent for delivery within 48 hours of receipt.


modellingtools.co.uk is a trading name of All Change Consultancy Ltd
Company registered in England no 2931070
Vat registration number 613-4986-29